Contact us
TradinPortugal support
Contact us
We can help with questions about products, stores, registration and using the platform.
Personal supportClear answersSecure contact
For general enquiries, buyer support, commercial information or data protection:
Include the order, quotation, store or product reference in your email, where applicable.
Support ticket
If you already have a professional or seller account, use the support area to submit and track your request.
You must sign in.
For a quicker response
- provide the email address associated with your account;
- include the order, quotation or ticket reference;
- identify the store or seller involved;
- describe the problem and, if necessary, attach a screenshot;
- do not send passwords, authentication codes or full card details.
Questions about a purchase
TradinPortugal is a marketplace with independent sellers. For issues relating to stock, delivery, invoicing, returns or warranties, always identify the seller and order reference so that we can direct your request correctly.
TradinPortugal support is provided exclusively through digital channels: email and tickets.